Insurance Matters

This page contains:

  • Information and links to ASTTBC’s Complaints and Discipline investigations and findings.
  • Claims examples from ENCON for reference to complainants and registrants offering services to the public.

Complaints and Discipline

The Purpose of ASTTBC is "To maintain, improve and increase the knowledge, ability and competence of technologists and technicians, to regulate standards of training and practice for its members, and to protect the interests of the public." Under the ASTT Act and Regulations, in the provision of professional certification of technologists, technicians and technical specialists, it is required that members adhere to a Code of Ethics, provide a disciplinary mechanism to deal with breaches of the Code, and protect ASTTBC titles and designations. The ASTTBC Council has charged the Practice Review Board (PRB) with the responsibility for enforcement of the 'Code of Ethics', as well as with protecting ASTTBC's titles and designations. Members are encouraged to review the following reports that highlight the activities and resolved case files of the PRB at These cases will provide members with crucial information on why insurance is important as a working professional.

Claims Examples

ENCON has published a number of Property & Liability Insurance resources on their website including Claims Examples in a number of areas such as:

  • Builders Risk
  • Environmental Liability
  • Errors & Omissions
  • Professional Liability for Architects & Engineers (applicable information resource for all ASTTBC registrants as well)
  • Technology Insurance
  • Etc.

Claims Reporting (for Insureds)

If you are a member of ASTTBC and have a professional liability or CGL insurance policy you may find the following information on the Claims Process for Insureds helpful. It will outline the claims reporting process and what is expected. Be sure to also inform both ENCON and Willis Towers Watson of any matters which will result in a claim or instances which my give rise to a claim in the future.

Contact information for WTW:

Willis Towers Watson
National Program Team
toll free: 1-800-249-2948

Submit a Complaint

If you are member of the public or a member of ASTTBC and you wish to file a complaint against another registrant of ASTTBC because of a potential breach of professional conduct and ethics you may do so by following our formal complaint process.

Details of this process and to instructions to submit a complaint may be accessed here.